Sandra Cepeda, President and CEO of CSSA, is a certified instructor for the Introduction to the Capability Maturity Model® (CMMI-DEV and CMMI-SVC). As a contributing author of both the CMMI model and the SCAMPI appraisal method, a SCAMPI High Maturity Lead Appraiser, and a SCAMPI and a CMMI Institute Consultant and Lead Appraiser/Instructor Observer, Sandra brings unique and invaluable insights into the background and interpretation of CMMI models. Her 31 years of hands-on service delivery and product development, as well as process improvement background, provide students with a practical approach to applying the model in their organizations. Sandra is a well-known speaker at national and international process improvement conferences, often presenting results of her own research analysis and presiding on expert panels and Q&A forums. As an Observer of CMMI Instructors worldwide, she mentors candidate CMMI Instructors and Lead Appraisers and provides definitive recommendations regarding their certifications. Her vast knowledge of the model and appraisal method places her at the forefront for sharing CMMI tools and techniques and preparation for process improvement excellence. Sandra holds a B.S and M.S in Computer Engineering from Auburn University.

Harini Daram, PMP, Senior Process Improvement Engineer, has 18 years of professional experience in both government and commercial sectors. She is a certified instructor for the Introduction to CMMI for Development course. Harini has hands-on product development experience across the life cycle for Army, Air Force, and NASA programs. She is also experienced in Quality Assurance and has co-led and participated as a CMMI expert in CMMI® initiatives resulting in successful SCAMPI appraisals. She received a BSEE from the University of Alabama in Huntsville and a MSCS from Alabama A&M University. She is a member of Project Management Institute.

CSSA reserves the right to change the instructor at any time, and without prior notice.